Last Updated: March 14, 2025

1. INTRODUCTION

Plubi is committed to protecting the privacy and security of the personal data of its clients, users, and partners. This Privacy Policy aims to inform you how the Company collects, stores, uses, and protects personal data, in accordance with the General Data Protection Law (LGPD) – Law No. 13,709/2018 and other applicable legislation.

2. DEFINITIONS

For the purposes of this Privacy Policy, the following definitions apply:

• Personal Data: Any information related to an identified or identifiable natural person, including, but not limited to, name, address, phone number, email, CPF, RG, date of birth, etc.
• Data Processing: Any operation performed with personal data, including, but not limited to, collection, storage, use, disclosure, transfer, etc.
• Controller: Plubi, which is responsible for the processing of personal data.
• Processor: Any natural person or legal entity that processes personal data on behalf of the Controller.
• Data Subject: The natural person to whom the personal data refers.

3. COLLECTION OF PERSONAL DATA

Plubi collects personal data from its clients, users, and partners in several ways, including:

• Registration: When you register on our systems, you provide information such as name, address, phone number, email, CPF, RG, date of birth, etc.
• Purchases: When you make purchases on our systems, you provide information such as credit card number, expiration date, etc.
• Contact: When you contact us by phone, email, or chat, you provide information such as name, phone number, email, etc.
• Cookies: When you access our systems, you may receive cookies that collect information about your Browse behavior.

4. PURPOSE OF DATA PROCESSING

Plubi processes personal data for the following purposes:

• Provision of Services: To provide the services and products you have requested.
• Marketing: To send promotional communications about our products and services, with your consent.
• Service Improvement: To enhance the user experience on our systems and products.
• Security: To ensure the integrity of our systems and prevent fraud.

5. DATA SHARING

Plubi may share personal data with:

• Partners and Suppliers: For the execution of services you have contracted.
• Competent Authorities: To comply with legal and regulatory obligations.

6. DATA SECURITY

Plubi adopts strict security measures to protect personal data, including:

• Encryption: To ensure the security of data in transit and at rest.
• Firewalls and Intrusion Detection Systems: To protect our servers against unauthorized access.
• Restricted Access: Only authorized employees have access to personal data, and only when necessary.

7. RIGHTS OF THE DATA SUBJECT

Under the LGPD, the data subject has the following rights:

• Access: The right to access your personal data processed by Plubi.
• Rectification: The right to request the correction of incorrect, inaccurate, or outdated data.
• Erasure: The right to request the deletion of your personal data, except in legal situations that require its retention.
• Portability: The right to transfer your data to another service provider.
• Withdrawal of Consent: The right to withdraw the consent given for data processing.

To exercise your rights, please contact us at suporte@plubi.com.br.

8. RESPONSIBILITY

Plubi is responsible for the processing of personal data and commits to:

• Comply with the LGPD: Ensuring that data is processed ethically and securely.
• Maintain Confidentiality: Protecting your information against unauthorized access.
• Notify of Incidents: Communicating with data subjects and authorities in the event of a data breach.

9. USE OF COOKIES

Our website may use cookies to improve your Browse experience. Cookies can be disabled in your browser settings. However, disabling them may impact the functionality of some parts of the site.

10. CHANGES TO THE PRIVACY POLICY

Plubi may change this Privacy Policy at any time, without prior notice. The updated version will always be available on our website.

11. CONTACT

If you have any questions or concerns about this Privacy Policy, please contact us by email at:

suporte@plubi.com.br

12. GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by the laws of Brazil. Any dispute will be resolved in the jurisdiction of Plubi's headquarters, unless otherwise determined by law.

13. ACCEPTANCE

By using our services and products, you declare that you have read, understood, and accepted the terms and conditions of this Privacy Policy.

End of Privacy Policy